How to cancel Vizard (and its refund policy)
An AI-powered video editing and repurposing tool designed to help creators turn long videos into social-ready clips. Facts on this page are quoted from Vizard's own pages, read 2026-08-05.
Paid plans from $14.5/mo · free tier available
How to cancel
Self-serve, from your account
“You can directly go to “Workspace-Subscription” to find the cancel option for your subscription.”
verbatim · vizard.ai/user-service.html
Refunds
7-day refund window stated
“You may request a refund within the initial 7 days of purchase if the Services have not been used.”
verbatim · vizard.ai/user-service.html
Auto-renewal
Renews automatically until cancelled
“If you have enabled auto-renewal for your subscribed Services, you will be automatically charged based on the selected term.”
verbatim · vizard.ai/user-service.html
Before you cancel
- There is a stated free tier — downgrading instead of cancelling keeps your account and stops the billing.
- Pricing is credit-based; spend or export what your remaining credits cover before the plan ends.
Downgrade instead? Vizard plans as stated
| Plan | Price | Notes |
|---|---|---|
| Free | $0 | 60 credits/mo |
| Creator | $14.5/mo | billed yearly |
| Business | $19.5/mo | billed yearly |
Request a refund by email
Vizard states a 7-day refund window, so a request within that window is asking for what their own policy grants.
Opens your own mail app addressed to [email protected] — nothing is sent through task2ai.
A stated refund window puts Vizard in the minority: only 113 of the 630 AI tools we've read state one.
Replacing Vizard? Compared alternatives
FAQ
- Can I get a refund from Vizard?
- Yes — Vizard states a 7-day refund window after purchase.
- Does Vizard auto-renew?
- Yes — Vizard states subscriptions renew automatically until cancelled.
- Can I downgrade to a free plan instead of cancelling?
- Vizard states it has a free tier, so downgrading instead of deleting your account keeps your data and stops the billing.
- How do I contact Vizard support?
- Via [email protected].
Source: https://vizard.ai/user-service.html · read 2026-08-05. This page reports what Vizard states on its own site; terms change — check the linked page before acting. Not legal advice.