How to cancel Napkin (and its refund policy)
Napkin turns your text into visuals so sharing your ideas is quick and effective. Facts on this page are quoted from Napkin's own pages, read 2026-08-05.
Paid plans from $9/mo · free tier available
How to cancel
Self-serve, from your account
“You can upgrade, downgrade, or cancel your plan at any time.”
verbatim · www.napkin.ai/refund-policy/
Refunds
14-day refund window stated
“You are eligible for a refund if you cancel your subscription within 14 days of purchase.”
verbatim · www.napkin.ai/refund-policy/
Auto-renewal
Renews automatically until cancelled
“If you cancel, you'll retain access to your paid features until the end of your current billing period.”
verbatim · www.napkin.ai/refund-policy/
Before you cancel
- There is a stated free tier — downgrading instead of cancelling keeps your account and stops the billing.
- Pricing is credit-based; spend or export what your remaining credits cover before the plan ends.
Downgrade instead? Napkin plans as stated
| Plan | Price | Notes |
|---|---|---|
| Free | $0 | 500 AI credits per week |
| Plus | $9/mo | 10,000 AI credits per month |
| Pro | $22/mo | 30,000 AI credits per month |
Request a refund by email
Napkin states a 14-day refund window, so a request within that window is asking for what their own policy grants.
Opens your own mail app addressed to [email protected] — nothing is sent through task2ai.
A stated refund window puts Napkin in the minority: only 113 of the 630 AI tools we've read state one.
Replacing Napkin? Compared alternatives
FAQ
- Can I get a refund from Napkin?
- Yes — Napkin states a 14-day refund window after purchase.
- Does Napkin auto-renew?
- Yes — Napkin states subscriptions renew automatically until cancelled.
- Can I downgrade to a free plan instead of cancelling?
- Napkin states it has a free tier, so downgrading instead of deleting your account keeps your data and stops the billing.
- How do I contact Napkin support?
- Via [email protected].
Source: https://www.napkin.ai/refund-policy/ · read 2026-08-05. This page reports what Napkin states on its own site; terms change — check the linked page before acting. Not legal advice.