How to cancel Fathom (and its refund policy)
AI meeting assistant that records, transcribes, and summarizes meetings so you can stay focused on the conversation. Facts on this page are quoted from Fathom's own pages, read 2026-08-24.
Paid plans from $15/mo · free tier available
How to cancel
Self-serve, from your account
“If you cancel your paid subscription, including a Team Account, you will continue to have access to your subscription benefits until the end of your Subscription Term”
verbatim · www.fathom.ai/terms
Refunds
States payments are non-refundable
“All fees are non-refundable exclusive of any applicable taxes, which you are responsible for.”
verbatim · www.fathom.ai/terms
Auto-renewal
Renews automatically until cancelled
“Once you decide to upgrade from our free service to the paid subscription for our Service, then your paid subscription will continue to automatically renew at the end of each monthly period”
verbatim · www.fathom.ai/terms
Before you cancel
- Fathom states it offers a free trial — and that subscriptions renew automatically, so a trial left running becomes a charge.
- There is a stated free tier — downgrading instead of cancelling keeps your account and stops the billing.
- Fathom runs on web, desktop-mac, ios — cancel wherever you subscribed: a plan bought through the Apple App Store or Google Play is managed there, not on the website.
Downgrade instead? Fathom plans as stated
| Plan | Price | Notes |
|---|---|---|
| Premium | $20/mo | |
| Team | $15 | (2 user min) |
| Business | $25/mo | (2 user min) |
| Enterprise | — |
Request a refund by email
Fathom states payments are non-refundable — you can still ask, and the template below is worded as a goodwill request, not a demand.
Fathom does not state a support channel on the pages we read — paste the template into the billing or help form inside your account.
Fathom is one of 137 tools, of the 630 AI tools we've read, that state payments are non-refundable.
Replacing Fathom? Compared alternatives
FAQ
- Can I get a refund from Fathom?
- Fathom's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.
- Does Fathom auto-renew?
- Yes — Fathom states subscriptions renew automatically until cancelled.
- Does Fathom have a free trial?
- Yes — Fathom states it offers a free trial. Its terms also state subscriptions renew automatically, so cancel before the trial converts if you don't want to be billed.
- Can I downgrade to a free plan instead of cancelling?
- Fathom states it has a free tier, so downgrading instead of deleting your account keeps your data and stops the billing.
- How do I contact Fathom support?
- Fathom does not state a support channel on the pages we read — use the billing or help section inside your account.
Source: https://www.fathom.ai/terms · read 2026-08-24. This page reports what Fathom states on its own site; terms change — check the linked page before acting. Not legal advice.