How to cancel SubEasy (and its refund policy)
AI-powered platform for subtitle generation, transcription, translation, and dubbing. Facts on this page are quoted from SubEasy's own pages, read 2026-08-05.
Paid plans from $90.28/mo · free tier available
How to cancel
Self-serve, from your account
“You can cancel any paid services at any time by logging into your account.”
verbatim · www.subeasy.ai/terms-of-service
Refunds
States payments are non-refundable
“All purchases are non-refundable.”
verbatim · www.subeasy.ai/terms-of-service
Auto-renewal
Renews automatically until cancelled
“Canceling a subscription only stops the auto-renewal for the next billing cycle”
verbatim · www.subeasy.ai/terms-of-service
Before you cancel
- There is a stated free tier — downgrading instead of cancelling keeps your account and stops the billing.
- Pricing is credit-based; spend or export what your remaining credits cover before the plan ends.
Downgrade instead? SubEasy plans as stated
| Plan | Price | Notes |
|---|---|---|
| Free Plan | $0 | 3 x 30 mins Free Transcrbe Daily |
| Pro Plan | $90.28/mo | ¥1083.33/month billed annually |
| Unlimited Plan | $347.22/mo | ¥4166.67/month billed annually |
Request a refund by email
SubEasy states payments are non-refundable — you can still ask, and the template below is worded as a goodwill request, not a demand.
Opens your own mail app addressed to [email protected] — nothing is sent through task2ai.
SubEasy is one of 137 tools, of the 630 AI tools we've read, that state payments are non-refundable.
Replacing SubEasy? Compared alternatives
FAQ
- Can I get a refund from SubEasy?
- SubEasy's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.
- Does SubEasy auto-renew?
- Yes — SubEasy states subscriptions renew automatically until cancelled.
- Can I downgrade to a free plan instead of cancelling?
- SubEasy states it has a free tier, so downgrading instead of deleting your account keeps your data and stops the billing.
- How do I contact SubEasy support?
- Via [email protected].
Source: https://www.subeasy.ai/terms-of-service · read 2026-08-05. This page reports what SubEasy states on its own site; terms change — check the linked page before acting. Not legal advice.