Can I get a refund from scite?

scite's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.

Does scite auto-renew?

Yes — scite states subscriptions renew automatically until cancelled.

Does scite have a free trial?

Yes — scite states it offers a free trial. Its terms also state subscriptions renew automatically, so cancel before the trial converts if you don't want to be billed.

How do I contact scite support?

Via customersupport@researchsolutions.com.

How to cancel scite (and its refund policy)

AI-powered platform that helps researchers discover and evaluate scientific literature through Smart Citations. Facts on this page are quoted from scite's own pages, read 2026-08-05.

Paid plans from $20/mo

How to cancel

Self-serve, from your account

“YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME BY GOING TO https://scite.ai/subscription AND SELECTING 'CANCEL PLAN'.”

verbatim · scite.ai/terms

Refunds

States payments are non-refundable

stated on scite.ai/terms

Auto-renewal

Renews automatically until cancelled

“Unless otherwise specified upon enrollment, for subscription products or services, your payment method will be authorized for up to a month and on a monthly basis thereafter until you cancel the subscription.”

verbatim · scite.ai/terms

Before you cancel

scite states it offers a free trial — and that subscriptions renew automatically, so a trial left running becomes a charge.
Pricing is credit-based; spend or export what your remaining credits cover before the plan ends.
scite runs on web, api, chrome-extension — cancel wherever you subscribed: a plan bought through the Apple App Store or Google Play is managed there, not on the website.

Downgrade instead? scite plans as stated

Plan	Price	Notes
Basic	$20/mo	250 MCP credits/month
Pro	$50/mo	2,500 MCP credits/month
Team	$50/mo	2,500 MCP credits/month/user
Enterprise	—	Unlimited users, flexible pooled usage

Request a refund by email

scite states payments are non-refundable — you can still ask, and the template below is worded as a goodwill request, not a demand.

Email a refund request

Opens your own mail app addressed to [email protected] — nothing is sent through task2ai.

scite is one of 137 tools, of the 630 AI tools we've read, that state payments are non-refundable.

Replacing scite? Compared alternatives

FAQ

Can I get a refund from scite?: scite's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.
Does scite auto-renew?: Yes — scite states subscriptions renew automatically until cancelled.
Does scite have a free trial?: Yes — scite states it offers a free trial. Its terms also state subscriptions renew automatically, so cancel before the trial converts if you don't want to be billed.
How do I contact scite support?: Via [email protected].

Source: https://scite.ai/terms · read 2026-08-05. This page reports what scite states on its own site; terms change — check the linked page before acting. Not legal advice.