How to cancel Relay.app (and its refund policy)
Relay.app is a workflow automation platform that integrates AI to help users build and run automated tasks. Facts on this page are quoted from Relay.app's own pages, read 2026-08-05.
How to cancel
Self-serve, from your account
“You can also manually delete your account from the settings page before this point.”
verbatim · relay.app/
Refunds
States payments are non-refundable
“For annual customers, we will automatically initiate a prorated refund for the unused remainder of the current billing period.”
verbatim · relay.app/
Auto-renewal
States plans do not auto-renew
“You will not be charged again, and you will automatically receive a prorated refund for the unused remainder of your current billing period within 5 working days.”
verbatim · relay.app/
Before you cancel
- Pricing is credit-based; spend or export what your remaining credits cover before the plan ends.
Request a refund by email
Relay.app states payments are non-refundable — you can still ask, and the template below is worded as a goodwill request, not a demand.
Opens your own mail app addressed to [email protected] — nothing is sent through task2ai.
Relay.app is one of 137 tools, of the 630 AI tools we've read, that state payments are non-refundable.
Replacing Relay.app? Compared alternatives
FAQ
- Can I get a refund from Relay.app?
- Relay.app's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.
- Does Relay.app auto-renew?
- Relay.app states plans do not renew automatically.
- How do I contact Relay.app support?
- Via [email protected].
Source: https://relay.app/ · read 2026-08-05. This page reports what Relay.app states on its own site; terms change — check the linked page before acting. Not legal advice.