How to cancel Mujo AI (and its refund policy)
AI agent that turns product photos into marketplace-ready visuals and sales-optimized copy. Facts on this page are quoted from Mujo AI's own pages, read 2026-08-05.
Paid plans from $9/mo · free tier available
How to cancel
Self-serve, from your account
“You may cancel at any time via the Service or by contacting us.”
verbatim · mujoai.com/legal/terms
Refunds
States payments are non-refundable
“All fees are non-refundable, except when: (i) duplicate charge, or (ii) verified technical error on our side that materially prevented use of the Service.”
verbatim · mujoai.com/legal/terms
Auto-renewal
Renews automatically until cancelled
stated on mujoai.com/legal/terms
Before you cancel
- There is a stated free tier — downgrading instead of cancelling keeps your account and stops the billing.
- Pricing is credit-based; spend or export what your remaining credits cover before the plan ends.
Downgrade instead? Mujo AI plans as stated
| Plan | Price | Notes |
|---|---|---|
| Start | $9/mo | 900 Credits per month |
| Basic | $19/mo | 2200 Credits per month |
| Pro | $34/mo | 4400 Credits per month |
| Creator | $84/mo | 11900 Credits per month |
| Mujo Business | $121/mo |
Request a refund by email
Mujo AI states payments are non-refundable — you can still ask, and the template below is worded as a goodwill request, not a demand.
Opens your own mail app addressed to [email protected] — nothing is sent through task2ai.
Mujo AI is one of 137 tools, of the 630 AI tools we've read, that state payments are non-refundable.
Replacing Mujo AI? Compared alternatives
FAQ
- Can I get a refund from Mujo AI?
- Mujo AI's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.
- Does Mujo AI auto-renew?
- Yes — Mujo AI states subscriptions renew automatically until cancelled.
- Can I downgrade to a free plan instead of cancelling?
- Mujo AI states it has a free tier, so downgrading instead of deleting your account keeps your data and stops the billing.
- How do I contact Mujo AI support?
- Via [email protected].
Source: https://mujoai.com/legal/terms · read 2026-08-05. This page reports what Mujo AI states on its own site; terms change — check the linked page before acting. Not legal advice.