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How to cancel Instantly (and its refund policy)

Automated cold email outreach and lead generation platform for sales teams. Facts on this page are quoted from Instantly's own pages, read 2026-08-05.

Paid plans from $37.6/mo · free tier available

How to cancel

Self-serve, from your account

stated on instantly.ai/terms

Refunds

States payments are non-refundable

stated on instantly.ai/terms

Auto-renewal

Renews automatically until cancelled

“subscription will be automatically renewed for additional periods of the same duration as the Initial Order Term”

verbatim · instantly.ai/terms

Before you cancel

  • Instantly states it offers a free trial — and that subscriptions renew automatically, so a trial left running becomes a charge.
  • There is a stated free tier — downgrading instead of cancelling keeps your account and stops the billing.
  • Pricing is credit-based; spend or export what your remaining credits cover before the plan ends.

Downgrade instead? Instantly plans as stated

Plan Price Notes
Growth $37.6/mo 1500-2000 Instantly Credits Monthly
Hypergrowth $77.6/mo 100 000 Emails Monthly
Light Speed $286.3/mo 500 000+ Emails Monthly

Request a refund by email

Instantly states payments are non-refundable — you can still ask, and the template below is worded as a goodwill request, not a demand.

Email a refund request

Opens your own mail app addressed to [email protected] — nothing is sent through task2ai.

Instantly is one of 137 tools, of the 630 AI tools we've read, that state payments are non-refundable.

Replacing Instantly? Compared alternatives

FAQ

Can I get a refund from Instantly?
Instantly's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.
Does Instantly auto-renew?
Yes — Instantly states subscriptions renew automatically until cancelled.
Does Instantly have a free trial?
Yes — Instantly states it offers a free trial. Its terms also state subscriptions renew automatically, so cancel before the trial converts if you don't want to be billed.
Can I downgrade to a free plan instead of cancelling?
Instantly states it has a free tier, so downgrading instead of deleting your account keeps your data and stops the billing.
How do I contact Instantly support?
Via [email protected].

Source: https://instantly.ai/terms · read 2026-08-05. This page reports what Instantly states on its own site; terms change — check the linked page before acting. Not legal advice.