How to cancel GoAI (and its refund policy)
Autonomous AI agents that research, monitor, and deliver financial intelligence for investors. Facts on this page are quoted from GoAI's own pages, read 2026-08-05.
Paid plans from $19.99/mo · free tier available
How to cancel
Self-serve, from your account
“You must manage and cancel your subscriptions directly through the platform where the purchase was made: Apple App Store: Go to your device Settings > [Your Name] > Subscriptions > GoAI > Cancel Subscription. Google Play Store: Open Google Play > Profile Icon > Payments & subscriptions > Subscriptions > GoAI > Cancel Subscription.”
verbatim · goai.digital/terms
Refunds
States payments are non-refundable
“Except where required by applicable law, all payments made for subscriptions, Credits, or other paid features are final and non-refundable.”
verbatim · goai.digital/terms
Auto-renewal
Renews automatically until cancelled
“At the end of each billing cycle, your subscription will automatically renew at the then-current pricing unless cancelled by either you or us.”
verbatim · goai.digital/terms
Before you cancel
- There is a stated free tier — downgrading instead of cancelling keeps your account and stops the billing.
- Pricing is credit-based; spend or export what your remaining credits cover before the plan ends.
- GoAI runs on web, ios, android — cancel wherever you subscribed: a plan bought through the Apple App Store or Google Play is managed there, not on the website.
Downgrade instead? GoAI plans as stated
| Plan | Price | Notes |
|---|---|---|
| Basic | $0 | 300 monthly credits |
| Pro | $19.99/mo | 4,000 monthly credits |
Request a refund by email
GoAI states payments are non-refundable — you can still ask, and the template below is worded as a goodwill request, not a demand.
GoAI lists no support email on the pages we read — paste the template into their contact form.
GoAI is one of 137 tools, of the 630 AI tools we've read, that state payments are non-refundable.
Replacing GoAI? Compared alternatives
FAQ
- Can I get a refund from GoAI?
- GoAI's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.
- Does GoAI auto-renew?
- Yes — GoAI states subscriptions renew automatically until cancelled.
- Can I downgrade to a free plan instead of cancelling?
- GoAI states it has a free tier, so downgrading instead of deleting your account keeps your data and stops the billing.
- How do I contact GoAI support?
- Via their support page: https://goai.digital/help-center
Source: https://goai.digital/terms · read 2026-08-05. This page reports what GoAI states on its own site; terms change — check the linked page before acting. Not legal advice.