How to cancel Fillout (and its refund policy)
A platform for building dynamic, multi-step web forms, surveys, and quizzes with workflow automation and data integrations. Facts on this page are quoted from Fillout's own pages, read 2026-08-05.
Paid plans from $15/mo · free tier available
How to cancel
Self-serve, from your account
“You may terminate your Account in accordance with your selected subscription plan through your account settings or by sending us an email at [email protected].”
verbatim · www.fillout.com/terms
Refunds
States payments are non-refundable
“All payments are final and non-refundable.”
verbatim · www.fillout.com/terms
Auto-renewal
Renews automatically until cancelled
“If you are a paid subscriber of the Services, your paid subscription will be automatically renewed”
verbatim · www.fillout.com/terms
Downgrade instead? Fillout plans as stated
| Plan | Price | Notes |
|---|---|---|
| Free | $0 | 1000 responses/mo |
| Starter | $15/mo | 2000 responses/mo |
| Pro | $40/mo | 5000 responses/mo |
| Business | $75/mo | Unlimited responses |
Request a refund by email
Fillout states payments are non-refundable — you can still ask, and the template below is worded as a goodwill request, not a demand.
Opens your own mail app addressed to [email protected] — nothing is sent through task2ai.
Fillout is one of 137 tools, of the 630 AI tools we've read, that state payments are non-refundable.
Replacing Fillout? Compared alternatives
FAQ
- Can I get a refund from Fillout?
- Fillout's terms state payments are non-refundable. Cancelling stops the next charge but does not refund the current period.
- Does Fillout auto-renew?
- Yes — Fillout states subscriptions renew automatically until cancelled.
- Can I downgrade to a free plan instead of cancelling?
- Fillout states it has a free tier, so downgrading instead of deleting your account keeps your data and stops the billing.
- How do I contact Fillout support?
- Via [email protected].
Source: https://www.fillout.com/terms · read 2026-08-05. This page reports what Fillout states on its own site; terms change — check the linked page before acting. Not legal advice.